issue with theme

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  otconf · Member · Nov 12, 2019 at 10:45 pm

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  Hello There, When I try to set up a new theme (any of them) and I click customize it, I still see the default theme. It doesn’t change.
  How can I fix it?

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · Nov 13, 2019 at 7:38 am

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  Hi there,

  Can you please try the following?

  * Clear your browser’s cache:

  Solve Common Browser Issues

  * Check that JavaScript is enabled and supported by your browser:

  http://enable-javascript.com/

  * Disable any ad-blocking and security extensions on your browser

  * Check that you’re using the latest version of your browser:

  http://www.whatbrowser.org/

  * Try another browser:

  https://browsehappy.com/

  If all of the above doesn’t work or you have more questions, just let me know and I’ll be happy to help!

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  otconf · Member · Nov 13, 2019 at 6:13 pm

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  Hello, it still doesn’t work.

  Here you can see the pictures

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  themagicrobot · Member · Nov 13, 2019 at 6:26 pm

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  You’re currently using the Textbook theme. The setup instructions are here https://wordpress.com/theme/textbook
  What theme did you actually wish to use? Note that you need to have sufficient content on your site and follow the instructions to get a theme to look like the demo. Images already on your site (possibly ones from previous themes if you haven’t added your own images) will transfer when you change themes.

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  otconf · Member · Nov 13, 2019 at 7:06 pm

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  Yes I’m, but if you check the picture, when I customize it, I see the default theme. I don’t see the Textbook theme (even if it is enabled)

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  staff-zinnia · Staff · Nov 13, 2019 at 7:39 pm

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  Please sign out of your WordPress.com account and clear the browser cache:

  Solve Common Browser Issues

  Let me know if that makes a difference.