Issue with Visualizer plugin

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  nehakoli78 · Member · Aug 10, 2021 at 11:38 am

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  We’ve used Visualizer plugin in the about website to import a geo-map of India into the website.
  Issue 1 – The data of 2 states: Orissa and Uttarakhand are not visible on the map.
  Issue 2 – We are taking data from a google sheet in the geo map, but we have to update it manually, i.e., auto-update is not working.

  Site: https://indiansportsroom.com/.
  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  staff-totoro · Staff · Aug 10, 2021 at 8:12 pm

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  Hi there,

  We’re limited in how we can help because we don’t actually host your site on WordPress.com. Your host (GoDaddy) uses a different version of the WordPress platform and we don’t have access to your server files.

  However, the good news is that the folks that created the Visualizer: Tables and Charts Manager for WordPress plugin offer direct support for any issues you are having with their plugin. They can be found here: https://wordpress.org/support/plugin/visualizer/

  Hope this helps point you in the right direction!

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  nehakoli78 · Member · Aug 12, 2021 at 4:30 am

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  I’m facing one more issue with Graphina – Elementor Charts and Graphs plugin.
  The live website is not displaying graphs which we used using Graphina in WordPress.

  Could you please provide their support forum?

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  aleone89 · Staff · Aug 12, 2021 at 6:08 am

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  Hey there,

  No problem – please see the support forum for this plugin here: https://wordpress.org/support/plugin/graphina-elementor-charts-and-graphs/

  I hope you get a resolve to issues you’re facing.