Issue with Website Basic Functionality

  • Unknown's avatar
    coopervani · Member ·

    Hi there, I am an administrator for CanadaWest College and am unable to do certain things, such as change or edit the theme, create new pages, and other basic website functionality. Every time I try to do one of these actions, I am met with a screen that says ‘You don’t have any WordPress sites yet. Would you like to start one?’. I have tried signing in and out of my account, I know that I still have admin privileges, and am stumped.

    WP.com: Yes
    Correct account: Unknown

  • staff-blorbo · Staff ·

    Hi there, would you please let us know the URL of the site with the problem?

    Once we know that, we should be able to either help or direct you to the folks who can.

  • Unknown's avatar
    coopervani · Member ·

    I was able to fix it by signing out, then cleared my cache and cookies, restarted chrome, then signing back in. Not sure why it works now, but it does, so yay! Thanks anyways!

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