issue with woocommerce

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  assemor123 · Member · Aug 11, 2018 at 8:20 am

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  I have noticed that once i download and activate the woocommerce i start to have an issue with the media and media library, am unable to upload a picture to run the library as it keep showing loading

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  staff-zara · Staff · Aug 11, 2018 at 10:00 am

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  Hello there, for WooCommerce issues, we’re not able to help you here in WordPress.com support forum but you could try to seek help from the WooCommerce team.

  If your site is a self-hosted site (running the WordPress software on another web hosting), and if you have a paid WooCommerce extension, you can open a ticket here: https://woocommerce.com/my-account/create-a-ticket/.

  If you don’t have a paid WooCommerce extension (meaning you’re using the free version of WooCommerce), you can post in the WordPress.org WooCommerce forum: https://wordpress.org/support/plugin/woocommerce

  If you’re on a paid plan on WordPress.com, you may contact Support via live chat and private email.

  Hope this helps.

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  staff-zara · Staff · Aug 11, 2018 at 10:03 am

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  Add on: If you’re on a Business Plan on WordPress.com, you may open a ticket here: https://woocommerce.com/my-account/create-a-ticket/.