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Forums / Issue with WooCommerce

Issue with WooCommerce

  • Unknown's avatar
    support4a97a4be78 · Member · Nov 16, 2024 at 12:51 pm
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    I got this error, the website admin dashboard is working fine but when i open the website on an incognito or new browser i got the error:-
    502 Bad Gateway
    Also got this on my email :
    Error Details
    =============
    An error of type E_ERROR was caused in line 260 of the file /home/smarccvz/public_html/wp-content/plugins/woocommerce/src/Packages.php. Error message: Uncaught Error: Call to a member function get_column_count() on null in /home/smarccvz/public_html/wp-content/plugins/woocommerce/src/Packages.php:260
    Stack trace:
    #0 /home/smarccvz/public_html/wp-includes/class-wp-hook.php(326): AutomatticWooCommercePackages::display_notice_for_merged_plugins()
    #1 /home/smarccvz/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()
    #2 /home/smarccvz/public_html/wp-includes/plugin.php(517): WP_Hook->do_action()
    #3 /home/smarccvz/public_html/wp-admin/includes/class-wp-plugins-list-table.php(1491): do_action()
    #4 /home/smarccvz/public_html/wp-admin/includes/class-wp-plugins-list-table.php(711): WP_Plugins_List_Table->single_row()
    #5 /home/smarccvz/public_html/wp-admin/includes/class-wp-list-table.php(1712): WP_Plugins_List_Table->display_rows()
    #6 /home/smarccvz/public_html/wp-admin/includes/class-wp-list-table.php(1639): WP_List_Table->display_rows_or_placeholder()
    #7 /home/smarccvz/public_html/wp-admin/includes/ajax-actions.php(4834): WP_List_Table->display()
    #8 /home/smarccvz/public_html/wp-includes/class-wp-hook.php(324): wp_ajax_search_plugins()
    #9 /home/smarccvz/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()
    #10 /home/smarccvz/public_html/wp-includes/plugin.php(517): WP_Hook->do_action()
    #11 /home/smarccvz/public_html/wp-admin/admin-ajax.php(192): do_action()
    #12 {main}
    thrown

    Self-declared URL: https://www.smart-car.co
    Jetpack: Unknown
    WP.com: Unknown

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    support4a97a4be78 · Member · Nov 16, 2024 at 12:59 pm
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    The issue stopped happening when I disabled the plugin:

    OTP Login/Signup Woocommerce Premium

    What could be the error?

  • Unknown's avatar
    caimin · Staff · Nov 17, 2024 at 10:21 am
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    It looks like your site is currently hosted with GoDaddy, so you’d need to approach them for support. 

    If you’re having difficulty with your current host, you may be interested to know that, for a limited time, we’re offering free migrations to WordPress.com. People move to WordPress.com for many reasons, but common features people love include: 

    * Priority 24/7 support from our expert team
    * Unrestricted bandwidth
    * Super fast, global CDN with 28+ locations

    You can find out more about our plans here: 
    https://wordpress.com/pricing/

    You can find out more about upgrading to WordPress.com here:
    https://wordpress.com/support/request-a-free-migration/

  • The topic ‘Issue with WooCommerce’ is closed to new replies.

Tags

  • .org
  • design
  • OTP Login/Signup Woocommerce Premium
  • payment
  • WooCommerce
  • wpcomhelp

About this topic

  • In: Support
  • 2 participants
  • 2 replies
  • Last activity 1 year
  • Latest reply from support4a97a4be78

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