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Forums / issues

issues

  • Unknown's avatar
    terrybrar097 · Member · Nov 27, 2022 at 1:12 am
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    Hello
    I purchase a business plane with my other profile with username terrybrar97 and email is (email visible only to moderators and staff),
    and i also added into this current profile with email (email visible only to moderators and staff) as admin.

    and in other main profile there was issues of jetpack, and it is kept saying my domain is already mapped with site, but I unable to find my domain and site and also unable to go into the dashboard of my main profile with email (email visible only to moderators and staff)

    Now when I login into my second current profile i have added as admin with email (email visible only to moderators and staff), now I can’t see my purchase plan share with this current profile user id email (email visible only to moderators and staff).

    I want my business purchase plane will be shared and used by my both profiles and also, I want you to fix my all bugs with my both profiles with email (email visible only to moderators and staff) and (email visible only to moderators and staff)

    Correct account: Unknown

  • Unknown's avatar
    staff-mckluskey · Staff · Nov 27, 2022 at 1:38 pm
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    Hi there!

    I noticed a few typos in the email addresses (I fixed some to make sure your email can be automatically hidden from anyone other than staff) in your post. When I checked the user you mentioned, everything seemed correct, though. You should be able to log into terrybrar97 with the outlook email you shared. Try copy-pasting from your inbox to avoid any spelling issues.

    Once you’re logged into the account that owns the subscriptions, you will be able to manage them directly from your account.

  • The topic ‘issues’ is closed to new replies.

Tags

  • login
  • wpcomhelp

About this topic

  • In: Support
  • 1 participant
  • 1 reply
  • Last activity 3 years
  • Latest reply from terrybrar097

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