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Forums / Issues accessing backend and this forum

Issues accessing backend and this forum

  • Unknown's avatar
    mikaelsvarld · Member · Jul 13, 2023 at 1:40 pm
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    Hi, yesterday I was working on a blog post for several hours (that I’ve been working on for a couple of weeks), after which I noticed that it was just chugging along with the autosave but never really saving it.

    I had to try to refresh the login, but when I logged in everything turned very sluggish, so much so that I couldn’t access the backend at all. I then wanted to get support, but as soon as I was logged in even the support forum stopped working. When I cleared the cookies (which means getting logged out) everything works fine, by I can’t interact.

    As a grace of God, after hours of trying to post this simple support forum message using the forum now seems to be working. I don’t dare try to accesss my site before posting this, as I might then not be able to get help.

    What to do, and what could be causing this? It happened to me once a couple of years ago too, then it took some weeks to clear, so that I again could access my blog. Grateful for any help.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    staff-mckluskey · Staff · Jul 16, 2023 at 12:23 pm
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    Hi there!

    I’m glad that you were able to at least post here! I had a look at your account, and I have to say I don’t experience the same issues you mention in your post. It sounds like it may be something local. When you cleared cookies, have you also cleared the browser’s cache?

    I’ll leave you here some troubleshooting tips that should help. If not, reply here with more details and we’ll take another look.

    WP
    How to Solve Common Browser Issues
    in WordPress.com Support
    5 min read
    Some issues that you encounter with your WordPress.com site or account can be solved by changing your browser settings, refreshing the page, or clearing the browser cache and cookies. Supported Browsers Some browser issues may be caused by the browser itself. For optimal viewing and security we recommend that you use an up-to-date version of any of the following browsers: Google Chro
  • The topic ‘Issues accessing backend and this forum’ is closed to new replies.

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  • In: Support
  • 2 participants
  • 1 reply
  • Last activity 2 years
  • Latest reply from mikaelsvarld

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