Issues Adding Custom Code to a Page

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  worldmapsandyogamats · Member · Dec 29, 2020 at 7:55 pm

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  Hello!

  I am attempting to add two lines of code to a new page. This code should activate calendar integration from an online booking software called Classfit, which specifically states it is compliant with WordPress. I am not super well-versed in code, so I am hoping I may be doing something wrong?

  I have these instructions for inputting the code:

  Please follow the below instructions to install this on your website.

  1. Copy and paste this code where you would like your calendar to appear on your website.
  <div id=”VA-iframe-container” style=”height: 190px;width: 100%;”></div>

  2. Copy and paste this code at the bottom of the webpage you would like your calendar to appear on.
  https://classfit.com/iframe-files/9c4aefb4b1fff4e1816dcb01488d2a5e/iframe-9c4aefb4b1fff4e1816dcb01488d2a5e.js

  Using the instructions above, I have created a new page, copied and pasted the code with no success. I’ve used the Code Block, and I have also tried copy/paste the code in the code editor.

  Nothing seems to be working. At best, it displays a link. At worst, it doesn’t display anything.

  Am I doing something wrong, or is WordPress striping the code?

  Thank you for your help!

  Katie

  The blog I need help with is: (visible only to logged in users)

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  worldmapsandyogamats · Member · Dec 29, 2020 at 8:35 pm

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  Also – the second component of code in my comment above didn’t display correctly, so I added a space before and after the first and last character. Thanks for your help!

  < script src=”https://classfit.com/iframe-files/9c4aefb4b1fff4e1816dcb01488d2a5e/iframe-9c4aefb4b1fff4e1816dcb01488d2a5e.js”></script >

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  themagicrobot · Member · Dec 29, 2020 at 8:41 pm

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  Does your site have a Business plan? That would be required here at WordPress.com to use iframes.
  https://wordpress.com/support/code/

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  staff-mckluskey · Staff · Dec 30, 2020 at 1:23 pm

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  @worldmapsandyogamats, as @themagicrobot mentioned, you would need to upgrade your plan to Business to be able to add that code properly:
  https://wordpress.com/support/business-plan/.

  For any other doubt, remember that you can access Live Chat directly via https://wordpress.com/help/contact. That way, you can get help faster :).

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  worldmapsandyogamats · Member · Dec 30, 2020 at 1:28 pm

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  Thanks everyone! I did upgrade to a Business Plan, and it still won’t work. I’ll try the live chat function. Thanks for the help!