Issues after theme update Heset

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  mrbell23 · Member · Apr 20, 2022 at 9:30 pm

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  Website is using the Heset theme, apparently there was an issue with it during latest, as the three stories at the top of the page are not loading. Dealt with Bluehost and they said it was a WordPress issue.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  mrbell23 · Member · Apr 20, 2022 at 9:33 pm

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  Actually, website is just thescene.com.

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  mrbell23 · Member · Apr 20, 2022 at 9:33 pm

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  Sorry, has been a long day. It’s theyyscene.com. Duh.

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  staff-totoro · Staff · Apr 20, 2022 at 9:51 pm

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  Hi there,

  We can’t help directly because we don’t host theyyscene.com on our WordPress.com managed hosting. As a result, we can’t take a closer look at your site.

  Instead your host (Bluehost) uses the open-source variant of the WordPress platform which functions differently than what we offer here on WordPress.com. The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/

  The folks in the open-source forums are more familiar with these kinds of issues and are in the best position to help. Thanks!

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  mrbell23 · Member · Apr 20, 2022 at 10:00 pm

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  Thanks very much. Have a great day.