Issues Closing Account

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  kathrynangelle · Member · Jun 10, 2019 at 4:54 pm

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  I am trying to close my account permanently and keep receiving an error message.

  Can you please assist me in completing this process?

  The blog I need help with is: (visible only to logged in users)

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  mywritingmuscle · Member · Jun 10, 2019 at 5:02 pm

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  Hello @kathrynangelle,

  Are you trying to delete a site under a WordPress.com account or intending to delete your WordPress.com account in all?

  Also, would you be able to share what is the error message you see when you try to close your account?

  Having this information will help me guide you in the right direction of support.

  Let us know!

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  kokkieh · Staff · Jun 11, 2019 at 8:13 am

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  Hi there,

  What exactly is the error message, and at what point in the process are you seeing it?

  I see nothing in your account that would prevent it from being closed.