Issues Deleting My Site

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  kriyakriya · Member · Sep 4, 2016 at 7:37 pm

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  I want to delete this old site I have but am having issues.
  I have to update Jetpack in order to delete the site but every time I try to update jetpack it is asking for a username and password and I have no idea what that is. I have done forgot password and am not getting an email link to fix it.

  The blog I need help with is: (visible only to logged in users)

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  savingwildliferocks · Member · Sep 4, 2016 at 8:29 pm

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  Check the spam folder in your email, in case the email to reset the password went there.

  If it doesn’t arrive, here is a form to recover the log-in information for your site: https://wordpress.com/wp-login.php?action=recovery

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  timethief · Member · Sep 4, 2016 at 8:38 pm

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  I have to update Jetpack in order to delete the site

  Disconnect Jetpack Sites https://en.support.wordpress.com/disconnect-jetpack-sites/

  You can find step-by-step guides below that will help you remove a self-hosted WordPress site you had previously connected to your WordPress.com account thanks to the Jetpack plugin.

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  timethief · Member · Sep 4, 2016 at 8:39 pm

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  Important note
  We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
  (1) local installs of wordpress.ORG software on your own server or
  (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.

  Also, note that we do not provide Jetpack support https://jetpack.me/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.

  Some Jetpack solutions are here http://jetpack.me/support/

  Others are in the Jetpack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack

  However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  As you are referring to a site that is not hosted here, if you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right-hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/