Issues in Hosting my site at GoDaddy Domain

  • Unknown's avatar
    vibrantdreamsofficiall · Member ·

    Hi,
    I am not able to host my website at a domain bought on GoDaddy.com
    The website is not getting migrated. It is showing an error that is

    ‘The username or password you entered is incorrect. If you believe the credentials you entered are correct, we recommend disabling any security plugins on your site and trying again.’

    I have tried numerous time using correct credentials and have also tried after changing the password as well.

    Please help ASAP…

  • kokkieh · Staff ·

    Hi there,

    If your site is hosted at GoDaddy, we cannot help with this. The password for that site has no connection to your WordPress.com account, but is stored in your site’s database on your hosting provider’s servers. We don’t have any access there to help you reset it.

    You can see the password reset instructions for your version of WordPress at https://wordpress.org/support/article/resetting-your-password/

    For more help with this, please post in https://wordpress.org/support/forums, which are the forums for the open source WordPress software you’re using, or contact GoDaddy support instead.

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