issues loggin in on my phone

  • Unknown's avatar
    pamelariley5808 · Member ·

    I ran into the issue of not being able to log in on my phone although I’m using the correct email and password. It bounces me back over and over to the log in-register page. I only seem to have this problem when I try to log in using my phone.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    gemmacevans · Member ·

    Hi pamelariley5808,

    Oh! It would be great to know the following:

    • Are you using the app or trying to login using a browser?
    • If using the app, which version number and device are you using?
    • Are you seeing any error messages when bounced back to the login form?
    • Is pamelariley5808 the account you are trying to login to?

    Just let me know and we can go from there.

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