Issues logging in

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  sharonfamilysleuthb04fa3f3d1 · Member · Jun 12, 2019 at 9:07 pm

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  I started a WordPress blog in 2017. (I used WordPress.com.) For some reason, I am not able to log into it anymore. It takes me to this weird profile (@sharonfamilysleuthb04fa3f3d1 rather than my original @sharonfamilysleuth).

  My blog is still there, I just can’t get to the back end. Help!

  Services

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  staff-blorbo · Staff · Jun 12, 2019 at 10:25 pm

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  It seems like you just signed up for this “weird profile” 4 months ago, but there are no sites under it.

  To access https://sharonfamilysleuth.wordpress.com/ you’ll need to be logged in under the site that owns it: https://en.support.wordpress.com/account-recovery/

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  garysixtyeight · Member · Jun 13, 2019 at 12:57 pm

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  Hi there,

  Please log out of the sharonfamilysleuthb04fa3f3d1 account, then try logging in with the username sharonfamilysleuth.

  When logging in, please do not use the “Connect with Google” option – only enter sharonfamilysleuth as the username along with the password for that account.

  If you’re unable to remember the password for it, then please try following the account recovery steps outlined in the link posted by macmanx above.

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  sharonfamilysleuthb04fa3f3d1 · Member · Jun 13, 2019 at 5:04 pm

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  Thank you thank you! Thanks to your advice, we figured it out!

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  supernovia · Staff · Jun 13, 2019 at 5:25 pm

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  Glad to hear it! Cheers sharonfamilysleuthb04fa3f3d1