issues my website is not let me get in nor even see it on line

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  papofficial · Member · Apr 26, 2021 at 3:07 am

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  please help me i am having this issue with my website created in WordPress
  Urgent is my job :(

  Fatal error: Uncaught Error: Class ‘ElementorProModulesThemeBuilderDocumentsSingle_Base’ not found in /home/customer/www/papofficial.com/public_html/wp-content/plugins/betterdocs/includes/elementor/betterdocs-single-docs.php:20 Stack trace: #0 /home/customer/www/papofficial.com/public_html/wp-content/plugins/betterdocs/includes/elementor/class-betterdocs-elementor.php(122): require_once() #1 /home/customer/www/papofficial.com/public_html/wp-includes/class-wp-hook.php(292): BetterDocs_Elementor::load_widget_file(”) #2 /home/customer/www/papofficial.com/public_html/wp-includes/class-wp-hook.php(316): WP_Hook->apply_filters(”, Array) #3 /home/customer/www/papofficial.com/public_html/wp-includes/plugin.php(484): WP_Hook->do_action(Array) #4 /home/customer/www/papofficial.com/public_html/wp-content/plugins/elementor/includes/plugin.php(547): do_action(‘elementor/init’) #5 /home/customer/www/papofficial.com/public_html/wp-includes/class-wp-hook.php(292): ElementorPlugin->init(”) #6 /home/customer/www/papofficial.com/pub in /home/customer/www/papofficial.com/public_html/wp-content/plugins/betterdocs/includes/elementor/betterdocs-single-docs.php on line 20

• 

  shubhamgmath · Member · Apr 26, 2021 at 4:22 am

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  Hi papofficial

  Your site is not hosted with WordPress.com. Your site is hosted on the site ground. Please contact your hosting provider for this issue.
  https://www.whois.com/whois/papofficial.com

  This forum is not the right place to get help related to Org sites. The main role of this forum is the help the users with the issues related to the .com sites.

  You can also post your question in the WordPress.org forum to get help on your issue. Here is the link for the same:
  https://wordpress.org/support/forums/

  WordPress.org and WordPress.com are two different platforms. For more information on both the platform please refer to the link below: https://wordpress.com/com-vs-org/

  Hope this helps