Issues Purchasing domain name

  • Unknown's avatar

    Hello,

    Within the last hour I have tried to purchase the domain name: givingitup.org

    When following the steps to create the domain it appeared on the screen in this form ‘.org’ – upon creation it now reads givingitupdotorg.wordpress.com – not what I thought I had purchased at all! If I had known this I would sought a free or better domain name.

    On top of this, the page loaded so slowly, and in fact appeared frozen for several minutes. So long that I repeated the sign up process 2-3 times. I then found I had two blogs. Does this mean I have paid twice? What I really need to do is cancel this whole transaction/delete both domains/blogs and start from scratch – but despite this being a money transfer there don’t appear to be any obvious ways to cancel/dispute this payment and explain the mistake/misunderstanding!

    I really can’t afford to pay twice for a domain that I do not even want. I found the the special options for blog endings very misleading – it actually appeared to read as I have stated above with .org in a blue box. Is ‘givingitup.org’ a possible name? I definitely didn’t see ‘dotorg’ expressed anywhere before purchasing.

    Regards,
    Alexa

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
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