Issues to purchase the guided transfer

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  duettoadmin · Member · Nov 14, 2013 at 5:11 pm

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  The store does not allow me to buy the guided transfer. It says:
  This blog already has some of these upgrades. Did you mean to renew your subscriptions?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Nov 18, 2013 at 1:09 am

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  Hi,
  I’ll tag this thread for Staff assistance. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

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  duettoadmin · Member · Nov 18, 2013 at 3:16 pm

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  Hi,
  thanks a lot for your support. It has been solved in the meantime. It turned out that I had to remove the purchased theme and switch to free theme, before having the possibility to purchase the GT.

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  lettergrade · Member · Nov 18, 2013 at 3:27 pm

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  Good to know, thank you for the follow-up.

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  timethief · Member · Nov 20, 2013 at 1:02 am

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  @duettoadmin
  I assume you were responding to me and have no idea why lettergrade posted. She is not Staff. You’re welcome from me and best wishes with your blog.

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  duettoadmin · Member · Nov 20, 2013 at 11:27 am

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  @timethief, much appreciated, thank you!