Issues trying to purchase an upgrade bundle

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  rushcliffesocialnetworkadmin · Member · Oct 31, 2013 at 2:23 pm

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  Hi
  I’m trying to upgrade our blog to the Business package. From the store page, I enter the details, select UK, enter the post code (matches billing address), and the card details.

  Clicking the process button gives the following error:

  The transaction cannot complete successfully. Please check the billing address and expiration date or try another card. Please contact your bank if you have further problems.

  At no point does it ask me to enter the billing address.

  Help !!

  The blog I need help with is: (visible only to logged in users)

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  amightywp · Member · Nov 1, 2013 at 8:47 pm

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  Hi there,

  Since this deals with account-specific information, I’ve sent you a private email to your address which we have on file. If you check it now it should be there!