Issues Updating 'Homepage Settings' – mobile

  • Unknown's avatar

    Hi all,

    I’m doing a site for a client and I just created this new page to be used as the homepage. I tested it and mobile optimized it. Now when I go to Homepage Settings and select my new page, it looks great on desktop, but it looks absolutely ridiculous on mobile. Very odd because everything has been completely optimized already.

    So I’m thinking there must be some settings somewhere affecting the mobile version of whatever page is set as Homepage?

    Again, it looked fine as just a regular page.

    The Theme I’m using is an older theme, it’s what the clients had when I began, it’s called High End.

    Their current Homepage looks fine albeit poorly designed in general.

    Thanks so much for any help, this is due asap and I’ve never seen this issue before.

  • Hello there,

    Many thanks for reaching out.

    Are you able to confirm the URL of the website that you need assistance with please?

  • Unknown's avatar

    [redacted] is the current homepage
    [redacted] is the newly designed homepage that I need to set as the new homepage

    You’ll see the issue when you look at in on mobile.

    Thanks so much for any help.

  • Unknown's avatar

    Thanks for that! Your site is not hosted here at WordPress.com, so we’re limited to what we can help with and advise. But I can get you pointed in the right direction.

    I recommend reaching out to the theme developers to see why your new homepage isn’t behaving like it should in mobile viewports. Since they created the theme, they’re the best ones to try and narrow down the problem.

    If you still have trouble, please reach out to the WordPress community for guidance:

    https://wordpress.org/support/forum/how-to-and-troubleshooting

    I hope that helps!

  • Unknown's avatar

    Ok that makes sense.

  • Unknown's avatar

    In that case is it possible to delete the reference to my url? I don’t see an option to do so on my end as of now.

  • We’ll do that for you. Cheers :)

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