Issues with emailing

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  stevenjwilliams83 · Member · Mar 20, 2018 at 12:39 am

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  Can anyone tell me where to start looking about this error on a registration page?

  Mailer Error Mail: SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

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  kokkieh · Staff · Mar 20, 2018 at 6:17 am

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  Hi there,

  You have not told us the site you need help with, and this WordPress.com account also doesn’t own any sites. That, along with the error you posted, tells me you’re using the open source version of WordPress found over on WordPress.org, not WordPress.com.

  Support for that version of WordPress can be found here:

  https://wordpress.org/support/

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  stevenjwilliams83 · Member · Mar 21, 2018 at 11:26 pm

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  Which site is for self hosted wordpress sites? I thought it was .com? I have a hosting provider and I have wordpress deployed with them.

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  ingridcc · Member · Mar 22, 2018 at 12:27 am

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  It’s what @kokkieh said. Questions for self-hosted wordpress sites do not belong in this forum. They belong in the link he gave you.

  It doesn’t matter what your blog’s particular url is, i.e. whether it shows .com or .whatever.

  If you are self-hosted you are not part of wordpress.com.

  Here is more info about the difference between the two versions of WordPress:
  WordPress.com and WordPress.org

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  kokkieh · Staff · Mar 22, 2018 at 6:00 am

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  I have a hosting provider and I have wordpress deployed with them.

  Then you are using the open source WordPress software. WordPress.com is another hosting provider that uses that software, and we can’t help with sites not hosted with us.