Issues with Guided Transfer Service

• 

  scompiseno · Member · Oct 1, 2014 at 3:42 pm

  • Copy link
  • Add topic to favorites

  Issues with guided transfer:

  It’s been over 24 hrs since the transfer was completed, and I still have NOT been able to access my new wordpress dashboard/jetpack etc. The user name/password combo given to me still turn up an error when I try to enter them. TWO separate emails to the guided transfer team have gone unanswered. This is totally unacceptable. I run a business and can’t update my main website due to this issue. The term “Guided Transfer” implies some sort of actual guidance, which I’m still waiting to receive for the $129 I paid.

  I’d like some sort of update/resolution ASAP.

  The blog I need help with is: (visible only to logged in users)

• 

  gracejiyoung · Member · Oct 1, 2014 at 10:00 pm

  • Copy link

  Hi there,

  I spoke with our team regarding this and Carolyn will be replying to you in a few minutes via email with more details! Sorry about the delay!