issues with jetpack
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My website is hosted on a wordpress-optimized server at Dreamhost, and I am using a wordpress theme called zuki from elma studios (http://www.elmastudio.de/en/themes/docs/zuki/).
When I began to make customizations following the elma studios documentation, it suggested that I should install Jetpack, which I did. As soon as I installed Jetpack I have been unable to access the website. Whenever I look up my website or any extension, it serves a blank page. Any suggestions?
The blog I need help with is: (visible only to logged in users)
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Hi there,
That sounds very frustrating indeed, however, we don’t provide the support you need here at wordpress.COM.Jetpack is a plugin used by WordPress.ORG bloggers to achieve parity with what we already have built into WordPress.COM blogs. A wordpress.COM account is required to run the Jetpack plugin, but we do not provide Jetpack support on these wordpress.COM support forums. Please direct Jetpack issues to where they can get Jetpack support.
re: Jetpack support
Some Jetpack solutions are here http://jetpack.me/support/
Others are in the Jetpack support forum at WordPress.org
http://wordpress.org/support/plugin/jetpack
However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-serviceWordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
As you are referring to a site that is not hosted here, if you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right-hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ -
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