Issues with LinkedIn shares – no image, no headline, captcha text
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Having new issues with a long-running (10 years) website based on the WP platform when sharing to LinkedIn. Other social sites are fine.
If we paste the link to a new blog post on a LinkedIn post, the headline is replaced by the text “Captcha”. (Image here: https://caribbeancrmcentral.files.wordpress.com/2017/11/linkedin-share.jpg?w=568)
On some posts, the headline is right, but the image doesn’t show. (Image here: https://caribbeancrmcentral.files.wordpress.com/2017/11/linkedin-share-2.jpg?w=570)
If we click the LinkedIn share button on our site, the LinkedIn share screen appears, but the image doesn’t show. (image here: https://caribbeancrmcentral.files.wordpress.com/2017/11/linkedin-share-3.jpg?w=641)
There doesn’t seem to be a pattern to this, as some posts older than LinkedIn’s 7-day cache still have the issue. Also, some new posts don’t have this issue at all, so it’s been hard to pin down the problem.
We have been trying to find a solution for the last two weeks, but had no luck. Any suggestions or direction would be greatly appreciated.
Many thanks,
The blog I need help with is: (visible only to logged in users)
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Hi there,
It looks like the blog you need help with (www.nearshoreamericas.com) is a self-hosted WordPress.org site. These forums are for sites hosted on WordPress.com.
For information on the differences between the two, please check this support page here:For WordPress.org support, you can visit:
https://wordpress.org/support/
You can find all the documentation for WordPress.org (lessons, troubleshooting, etc.) here:
https://codex.wordpress.org/Main_Page
Hope this helps!
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Hi there,
As @stefbarz mentioned http://www.nearshoreamericas.com is a self-hosted WordPress.org site However i can see you have one more site https://caribbeancrmcentral.wordpress.com and if this issue is related to the same then please try the below option.
Sometimes users faces this problem due to some browser issue. I recommend you please follow the steps mention in the article to clear the browser cache: https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache
Please try another browsers and let us know the results?
If you still face the issue, please let me know. I’ll leave the “modlook” tag in the sidebar calling for staff attention. I suggest you to please share URL of both post for you’re able to share & for post you’re not able to share it to linkedin as it will help the staff to find the root cause.
Thanks!
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Many thanks, guys. I’ll post this request to the .Org forums for nearshoreamericas.com.
In the meantime, here are the links you asked for:
Working image/share: http://www.nearshoreamericas.com/ceo-oracle-mexico-massive-expansion/
Not working (captcha): http://www.nearshoreamericas.com/nearshore-english-ecuador-old-school-methods/
Not working (no image): http://www.nearshoreamericas.com/jamaica-rolls-red-carpet-investment-mission-bpo-sector/
I have cleared the cache and tried again on Chrome, Firefox and IE, but still no luck.
Much appreciated.
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Hi there,
Thanks for sharing the URL of the links and confirming your site URL.
As @stefbarz mentioned http://www.nearshoreamericas.com is a self-hosted WordPress.org site.This is a public forum which provides support only for the sites hosted on WordPress.com hence staff might not able to help you.
As you mentioned you will connect with org support. You can navigate to WordPress.org forum using this link:
https://wordpress.org/support/Thanks
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