Issues with logging in

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  headphonedaydreams · Member · Mar 27, 2017 at 10:15 pm

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  There is something very strange when I try to log in. It won’t let me access my site, and comes up with this message:

  “1e100-reclaimed-20170327.wordpress.com doesn’t exist”.

  Then it asks me to sign up for wordpress. I can log in on the forum and I can get access to the site that way. But it comes with this when I try to log in on the Sign In page I bookmarked. As far as I can tell the site itself is unaffected, but it is a bit worrying.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Mar 27, 2017 at 10:58 pm

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  Are you trying to access this site https://headphonedaydreams.wordpress.com/?

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  timethief · Member · Mar 27, 2017 at 10:59 pm

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  What I post below applies only to sites hosted by wordpress.COM. It does not apply to wordpress.ORG software installs.

  You must be logged in under the exact same username that registered the site to be able to access the site. The Admin login link to the dashboard for every blog hosted by wordpress.COM is:

  http://NAME_OF_BLOG.wordpress.com/wp-admin/

  *Replace NAME_OF_BLOG in that URL with the actual name of your blog.

  I recommend bookmarking that link or memorizing it.

  If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies and then login correctly under the relevant username account.

  If the login information has been lost go to
  https://en.support.wordpress.com/passwords/
  https://en.support.wordpress.com/passwords/#lost-password

  If required use the account recovery form
  https://en.support.wordpress.com/account-recovery/

  Recover Your Account

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  headphonedaydreams · Member · Mar 27, 2017 at 11:09 pm

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  Yes, that is the site. I tried logging in again soon after posting this, and it seems to be working fine now. But when I tried before I tried my username and when that didn’t work I tried my email address and it wouldn’t let me in, both times it just went to that “1e100-reclaimed-20170327.wordpress.com doesn’t exist” page. As I said I was able to log into the forums, and that gave me access to my site. I signed out and tried logging in afterwards, and it seems to be working OK now.

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  kokkieh · Staff · Mar 28, 2017 at 10:50 am

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  Hi there,

  This was a problem on our end, but has since been fixed. If you still get redirected to that page if you try to log in, please try clearing your browser cache and it should work again.