Issues with login

  • Unknown's avatar
    pinkdoorpreleasing · Member ·

    Hello, I keep getting ‘There has been a critical error on this website. Please check your site admin email inbox for instructions.
    Learn more about troubleshooting WordPress.’

    I used to have the email incorrect and thought that I verified the correct email after I corrected, but still continue to get this error.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    amiteshg93 · Member ·

    Hi there,

    Pinkdoorpreleasingstorage.wordpress.com is up and running and appears to have just been set up.

    Does this error occur on some other website where you receive a “critical error on this website” message ?

    Hope this helps! :)

  • Unknown's avatar
    pinkdoorpreleasing · Member ·

    Hello,

    I am having issues with pinkdoor.preleasingstorage.com actually. It happens after I log in and I receive the message below.

    “There has been a critical error on this website. Please check your site admin email inbox for instructions.

    Learn more about troubleshooting WordPress.”

    If you can suggest any next steps. I would greatly appreciate it.

    Thank you,

  • staff-sheva · Staff ·

    Hi @pinkdoorpreleasing,

    I’m afraid that we can’t help directly because your pinkdoor.preleasingstorage.com site is not hosted with WordPress.com. In turn, we’re unable to take a closer look at your site.

    It looks like your host uses the open-source WordPress.org software, which differs from the managed hosting offered on WordPress.com. The good news though is that help is available in the WordPress.org forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/

    Otherwise, you may want to contact your host for further support.

    I hope that points you in the right direction.

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