Issues with my account

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  rebeccaschaefer613 · Member · Feb 11, 2019 at 8:17 pm

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  Can I speak to a representative

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  neverbenn · Member · Feb 11, 2019 at 9:43 pm

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  Hi @rebeccaschaefer613! If you’ve signed up for a paid plan, you have access to Live Chat Support.

  I’ve added a “modlook” tag to this thread to catch the staff’s attention, but they’ll probably need some information about what the problem is in order to help. Please describe the issue, along with the URL for your site (if applicable). Email addresses, credit card numbers, or other sensitive information should not be included.

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  gemmacevans · Member · Feb 12, 2019 at 9:12 am

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  Hi rebeccaschaefer613,

  Can you tell me more about the account issue you are having? The account you are contacting us from hasn’t created any sites on WordPress.com yet so if your question is related to an account on a particular site, please include a site address in your reply.

  
  @neverbenn — thanks for your help!