Issues with my WordPress website. Theme: OceansWP

  • Unknown's avatar
    hilling2020 · Member ·

    I am having issues editing the footer of my website. I am trying to enable widgets in the footer and I am getting errors. I have downloaded Elementor Header/Footer and cannot use it either. I have been working with Domain.com to ensure my plugins and PHP is up to date and they are. I need help!

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Your site is not hosted with WordPress.com but instead a site using the open-source WordPress software (from WordPress.org ) but hosted elsewhere.

    We cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. But, I can get you pointed in the right direction.

    The theme you’re using may not be configured to have footer widget areas, so contact the theme developer for help and clarification on how to get those set.

    If you still have trouble, please reach out to the WordPress community for guidance:

    https://wordpress.org/support/forum/how-to-and-troubleshooting

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