Issues with Orders after Divi Updated
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We are having orders come through multiple times as when the customer goes to order it says failed and redirects them. However they are being charged and it’s coming through on our end multiple times. We have checked our linked PayPal account and the payments are coming in several times. We need this fixed ASAP.
WP.com: Yes
Jetpack: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Hello!
Thank you for reaching out to the free support forums for websites hosted on WordPress.com. While your site is not hosted with us, we’re here to guide you in the right direction for assistance.
Since you’re using the open-source version of the WordPress platform, which operates differently from what we provide on WordPress.com, you can find help at the community forums here:
https://wordpress.org/support/forum/how-to-and-troubleshooting/
Or, if you need Woo-specific assistance, please contact WooCommerce Support about this via https://woocommerce.com/my-account/create-a-ticket/ if you have any paid WooCommerce products, or https://wordpress.org/support/plugin/woocommerce/ if you do not.
I hope this information helps guide you in the right direction. Feel free to ask if you have any further questions or need more assistance.
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