Issues with product prices
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Hello,
I recently switched to Bagberry theme and have had many issues with the add to cart with options but I think I have sort of fixed that for the meantime. My current major issue is that at the backend I place the product price block underneath the star rating and it appears elsewhere on the page at the front end and often if in a related product, on top of each other. Also, the price in the single product is supposed to be under the product title but displays on top of the product image on the front end. I have done the usual things by disabling and so on, and thought it was a theme issue. I have been in contact with the theme developer and the customer service is terrible. This has been going on for weeks now and every 3 days or so I’ll get an email asking me the same question or just saying can you look at it now when they haven’t even touched it. Can anyone please help me with this?
The blog I need help with is: (visible only to logged in users)
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Hello @hellostrangerau,
I’m sorry to hear about the issues you’re experiencing with your site, hellostranger.au, and the difficulties you’ve had with the theme developer’s support.
If the issue started after switching themes, it’s likely that the theme is the cause. While I understand their support hasn’t been helpful, they’re still the best resource for tailored assistance. That said, we can also take a closer look at your site to see what else can be done on our end.
Lastly, since you’re on a paid plan, we recommend reaching out to us through the private support channel rather than the public forums. Paid plan customers receive priority 24/7 support from our Happiness Engineers, and we can continue working on your issue there.
If you have any other questions, please let me know.
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