Issues with Site and contacting WP
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contact me this is ridiculous
WP.com: Unknown
Jetpack: Unknown
Correct account: Unknown -
We can’t help you without knowing the URL of your problematic website. Also we can only help with sites running on the wordpress.com platform, not with sites using the open source wordpress.org.
So here comes the big question: what is the URL of your site? -
Hi,
so I am quite new to WordPress so my issue may just be because of my lack of experience. When I login to the admin, I am unable to add any images to the site. I literally click the button ‘add image’ directly on the ‘Pages’ tab or via customising and nothing happens. By that I mean, listerally I am pressing the button ‘add image’ and nothing happens. I have even tried installing a new theme to see whether it’s that, however I am still unable to add or change images. When you click ‘add image’ etc, nothing happens. I have removed all plugins and restored it twice, however it’s still the case when you click ‘add image’. I have also tried to install plugins like Elementor to see whether using a plugin I am able to update themes, pages or even add an image and the issue is the same.
I have contacted the hosting team, however they are saying this is a developer issue, however I disagree as they cannot even understand why adding an image is an issue.
I am working on a clients site so getting hold of WP is quite a challenge. I just need a solution to this issue.
Thanks!
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