Issues with Woocommerce / Mailchimp

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  livinglifecraftyllc · Member · Jan 3, 2019 at 6:36 am

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  Hi there, Mailchimp works as it should but my products have options, and the choices the customers choose do not show in the email I send after a customer purchases their products. (email campaign set up with Mailchimp) My website is not live. Hope you can help. I’m not sure why my options aren’t working. The email shows the custom options but it doesn’t show the choices the customer chose at checkout. The email that gets sent by my website shows it, but not the mailchimp campaign I have going on. Mailchimp told me it’s not an issue on their end. Thanks!

  The blog I need help with is: (visible only to logged in users)

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  livinglifecraftyllc · Member · Jan 3, 2019 at 6:37 am

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  The attribute options do not show up in the campaign email.

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  arvindsinghu · Member · Jan 3, 2019 at 6:40 am

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  Hi @livinglifecraftyllc,

  Your site livinglifecrafty.com is using the self-hosted version of WordPress with Bluehost, and you need to seek help at the WordPress.org forums:

  https://wordpress.org/support/forums/

  These forums are for WordPress.com hosted sites only :)

  If you are facing issues with woocommerce then post your questions on their forums
  https://woocommerce.com/my-account/create-a-ticket/

  Thanks !!!

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  livinglifecraftyllc · Member · Jan 3, 2019 at 6:42 am

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  Thank you very much! I wasn’t quote sure where to post. I appreciate the feedback

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  darusja · Staff · Jan 3, 2019 at 6:43 am

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  Hey, you should check for help directly in Woocommerce support here:
  https://woocommerce.com/contact-us/