Issues With WordPress Domain and Functions
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How to get in contact with WordPress support over issues with the site, domain purchases especially the domain in redemption (www.livebeyondbloom.com), re-adding older content I had permanently deleted in the trash while having the purchased or borrowed domain? Once I checked after moving everything from the trash, the trash hyperlink option was permanently removed for me to check and wanting to know how long in the trash and why certain categories were deleted from my account without my knowledge and consent?
I was under the impression my subscription was to end a year after February 17, 2025, and I canceled it, therefore, why can I not speak to a human for switching to the free option with all of these issues? I want to know where my drafts and blog posts went if I went to permanently delete it unless WordPress stored it for their own servers and third party services etc.? (assumptions based on lack of information and clarity) I would like clarification on these issues.
Purchases on Feb 17, 2025Order summary
DESCRIPTION AMOUNT
WordPress.com Business (new purchase)
Annual subscription
my71.music.blog
$300
Domain Registration (new purchase)
Annual subscription
livebeyondbloom.com
Domain registered for 2 years
$26
Free domain for first year -$13
Total paid: $313
The blog I need help with is: (visible only to logged in users)
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domain purchases especially the domain in redemption (www.livebeyondbloom.com)
I have shared a link to an article with information on how you can recover a domain which is in redemption.
https://wordpress.com/support/domains/domain-expiration/#redemption-periodI was under the impression my subscription was to end a year after February 17, 2025, and I canceled it
When you cancel a business plan, your site will revert to the point when you first activated your hosting features. I have shared a link to an article with information on what happens when you cancel a business plan.
https://wordpress.com/support/manage-purchases/downgrade-your-plan/#downgrade-from-a-business-or-commerce-planwhy can I not speak to a human for switching to the free option with all of these issues?
You can contact us at https://wordpress.com/help/contact.
I want to know where my drafts and blog posts went if I went to permanently delete it unless WordPress stored it for their own servers and third party services etc.?
Once you delete anything permanently it is removed from our servers
If you have any other questions, please let us know.
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