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Forums / it appears your site has major defects

it appears your site has major defects

  • Unknown's avatar
    vnspublisher · Member · May 10, 2024 at 11:43 am
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    what I purchased does not show up on your site not do I have access to it btw I have an emailed receipt. I can not get into your page for transferring domains

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    darusja · Staff · May 12, 2024 at 11:32 am
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    Hi there!

    On the account you are reaching out from there aren’t any transactions. Could you please share the receipt here?

    Also, make sure you are logged in using the correct email. Perhaps you are using a wrong account. To confirm that, please log in via https://wordpress.com/log-in using a private browser window to avoid automatic login to the other account.

  • The topic ‘it appears your site has major defects’ is closed to new replies.

Tags

  • account
  • Domain
  • payment
  • wpcomhelp

About this topic

  • In: Support
  • 2 participants
  • 1 reply
  • Last activity 2 years
  • Latest reply from vnspublisher

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