It authorized to view purchases.

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  mewehner · Member · Feb 23, 2022 at 6:41 am

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  Using the same account I’ve used to renew my domain for years for some reason is not authorized to view purchases and allow me to renew my domain,
  Not sure what to do!

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · Feb 23, 2022 at 6:47 am

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  You had the same problem a year ago. The answer you got then still stands, https://wordpress.com/forums/topic/logging-into-account-to-manage-domain/

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  mewehner · Member · Feb 23, 2022 at 7:10 am

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  Last year I recall unable to login due to being registered to an d email address. This gonaround I can log in however cannot renew

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  mewehner · Member · Feb 23, 2022 at 7:13 am

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  Different* I apologize for the inconvenience

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  staartmees · Member · Feb 23, 2022 at 7:16 am

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  You are still logged in to the wrong account. You must completely log out from current mewehner at https://wordpress.com/me/, next you must log in again using the account name owning that site.

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  oneunderdog · Member · Feb 23, 2022 at 7:33 am

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  Thank you for clarifying that the account I was using does not own the domain. I have found the correct email and can log in and will renew! Thank you for your patience.

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  staff-mckluskey · Staff · Feb 23, 2022 at 8:30 am

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  You are still logged in as mewehner and that account does not own any purchases. Please log out, log back in using the account from which you purchased the plan to view and manage your subscriptions.

  If you don’t remember the credentials, please check out this page and fill out the Account Recovery form:

  https://wordpress.com/support/account-recovery/.