IT is not saving

  • Unknown's avatar
    jalesh7878 · Member ·

    it is showing the move to crash and it is not saving

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • julinedossantos1 · Staff ·

    Hello,
    I’m sorry to hear that you’re having trouble saving on WordPress.com. To help you, could you specify what you are trying to save? Is it a blog post, a page, theme settings, or something else?
    When you say “move to crash,” could you explain better what is happening? Does the program close independently, or do you get an error message?

    Below are some steps that help with common errors. You can try.

    1. Clear Browser Cache and Cookies: Sometimes, outdated information stored in your browser can cause conflicts with the website’s functioning. Clearing your browser cache and cookies might help: https://wordpress.com/support/clear-your-sites-cache/
    2. Try a Different Browser: If you’re still having trouble after clearing your browser cache and cookies, try using a different web browser to see if the issue persists.
    3. Check Internet Connection: Ensure you have a stable internet connection. A weak or unstable connection might prevent changes from being saved.
    4. Disable Browser Extensions: Some browser extensions (especially ad-blockers or script-blockers) can interfere with the functioning of WordPress. Try disabling your extensions one by one to see if any of them are causing the issue.
    5. Try Incognito / Private Mode: Try using WordPress in an incognito or private browsing window. This can help determine if the issue is being caused by your browser or by a plugin/extension.
    6. Update Your Browser: Ensure that you’re using the latest version of your browser.

    More information: https://wordpress.com/support/browser-issues/
    Hope this helps!

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