IT IS NOT SHOWING MY ORDER PURCHASE
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i purchased a plan for hosting but it is not showing there. when I see purchases it shows nothing there
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What is the full address of your site? Perhaps you created it under a different account to this one that shows no purchases?
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i purchased personal hosting plan money was deducted from my bank account but under the purchase section on side bar nothing shows there. Please help me
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this the link of page which has been there since I purchased the plan about 4 hours age
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i just started creating a website with WordPress and bought personal plan for hosting but nothing shows even after 4 hours. Does it take too much time to update the order? or its an error. I wanted to create a site and was working with a free plan with the name appliancereview814448558.wordpress.com
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Hi there,
Due to your payment method a delay can sometimes happen, however, I can confirm the payment is processing.
You will receive an email from DLocal regarding the payment once it is fully processed, please check your junk and spam email folders as well.
If you have not yet received the email, please wait a little while longer and feel free to contact us again if you do not hear from them within 24-hours.
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24 hour has passed since I purchased a plan but nothing has happened. Money has been deducted twice from my account please help.
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@balbhartinch – We’re having a problem with the payment processor in India and our Payments team is investigating this issue. Please don’t attempt to make another purchase as things aren’t working at the moment.
We likely won’t have an answer for you until Monday, so please be patient with us and we’ll be back in touch as soon as we have an update for you.
In the meantime, please let us know if you have any questions.
Thank you!
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Dear
I have purchased the same product twice due to this error. so when the issue gets solved please refund my second purchase amount
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I have purchased the same product twice due to this error. so when the issue gets solved please refund my second purchase amount
Yes, we will refund any duplicate purchases due to this problem as soon as we resolve the problem with the payments processor.
Thank you again for your patience!
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2-3 days passed since I purchased the plan nothing has happened I just want to cancel the plan please refund my money.
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A refund usually takes up to 10 business days or more for most banks outside the USA. Staff is working to solve your problem, just be patient.
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