it says go to gravatar to change image on profile, it doesn’t change?

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  info1ce517bd90a · Member · Dec 18, 2018 at 11:00 am

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  it says to go to gravatar to change the image on the profile, it doesn’t change? I changed the picture on it and the old picture is still on wordpress

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  supernovia · Staff · Dec 20, 2018 at 11:19 pm

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  @info1ce517bd90a it can take a day or so for your internet cache to clear. Are you still seeing the same picture still?

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  info1ce517bd90a · Member · Dec 21, 2018 at 8:33 am

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  The wrong one is still there and it has been days I even open in an incognito chrome window and clear cache.

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  gemmacevans · Member · Dec 21, 2018 at 9:15 am

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  Hi info1ce517bd90a,

  When I go to your My Profile page, I’m see an image with silver lock parts. Is this the one you were expecting to see?

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  gemmacevans · Member · Dec 21, 2018 at 9:16 am

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  Actually, it looks like my browser has cached the gold lock image. I see the silver image when I visit this thread in an incognito window.

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  info1ce517bd90a · Member · Dec 21, 2018 at 10:26 am

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  When I log in and go to my profile it shows my old Hoover vacuum cleaner logo still

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  fstat · Staff · Dec 21, 2018 at 1:25 pm

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  Hi there,

  This is the picture I get when I view your profile:

  http://cld.wthms.co/JQM3eJ

  I suspect that this is the new one. If you’re still seeing the old one, please be patient as it is already propagating around the internet.

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  info1ce517bd90a · Member · Dec 21, 2018 at 2:00 pm

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  That’s the one I wanted, but I was worried as my other vacuum cleaner website logo was there and it wouldn’t make sense, guess it’s ok, thanks

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  info1ce517bd90a · Member · Dec 21, 2018 at 2:04 pm

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  I just posted another blog and it shows the vacuum cleaner my end on the left still?
  https://lockmonster.co.uk/blog/2018/12/21/why-broken-door-locks-need-to-be-taken-seriously/

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  staff-doublebassd · Staff · Dec 22, 2018 at 12:02 am

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  When I use our gravatar checker here, it shows that the silver lock parts connected to the email under your account. When you put in your email, do you see the same image as well?

  If so, internet cache has not cleared yet.

  Let us know, thanks!

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  info1ce517bd90a · Member · Dec 22, 2018 at 8:37 am

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  I cleared the cache and opened an incognito window, now no picture shows, very odd.

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  supernovia · Staff · Dec 22, 2018 at 8:16 pm

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  Ah, that’s not the same account, actually. Can you check what email address you used there, then log out, and long in with that email?

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  info1ce517bd90a · Member · Dec 23, 2018 at 9:48 am

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  I don’t know what the other log in is even?

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  kokkieh · Staff · Dec 24, 2018 at 6:04 am

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  Hi there,

  The Gravatar image on that site is for the Gravatar username, hoovebagstore. Note this is not necessarily the same as the username for the admin account on the site itself – as long as the site’s admin account uses the same email as the Gravatar account, both will display the same Gravatar image.

  For security reasons I cannot tell you the email address associated with that username, but if you have access to the users.php page on that site you should see the correct email address there.

  If you don’t remember the password for the hoovebagstore Gravatar account, you can see our account recovery options here:

  Recover Your Account