It seems I have two separate accounts for word press how do I merge them?
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I admit I’m a newbie, not sure how this happened.
Site: https://madebymeingenesee.com.
WP.com: Unknown
Jetpack: Yes
Correct account: Yes -
Hello there,
Many thanks for reaching out.
Can you tell me the username of the other account please?
This will help to determine next steps.
Many thanks.
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I have to go through my hosting site to reach my dashboard. I can’t get to it by using madebymeingenesee.com/wp-admin
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Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with NameHero.
So, you’ll log in to it through https://madebymeingenesee.com/wp-login.php and not through us.
To clear up any confusion, WordPress.com and WordPress.org are two different entities: https://wordpress.com/support/com-vs-org/
WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/
With that said, if you’d like to manage your WordPress.org site through WordPress.com, that is one of the features of the Jetpack plugin: https://jetpack.com/support/getting-started-with-jetpack/
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