It seems I have two separate accounts for word press how do I merge them?

• 

  adminfa33a8137c · Member · Aug 16, 2021 at 2:45 am

  • Copy link
  • Add topic to favorites

  I admit I’m a newbie, not sure how this happened.

  Site: https://madebymeingenesee.com.
  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

• 

  aleone89 · Staff · Aug 16, 2021 at 10:33 am

  • Copy link

  Hello there,

  Many thanks for reaching out.

  Can you tell me the username of the other account please?

  This will help to determine next steps.

  Many thanks.

• 

  trinag2021 · Member · Aug 17, 2021 at 10:45 pm

  • Copy link

  (email visible only to moderators and staff)

• 

  trinag2021 · Member · Aug 17, 2021 at 10:46 pm

  • Copy link

  I have to go through my hosting site to reach my dashboard. I can’t get to it by using madebymeingenesee.com/wp-admin

• 

  staff-blorbo · Staff · Aug 17, 2021 at 10:53 pm

  • Copy link

  Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with NameHero.

  So, you’ll log in to it through https://madebymeingenesee.com/wp-login.php and not through us.

  To clear up any confusion, WordPress.com and WordPress.org are two different entities: https://wordpress.com/support/com-vs-org/

  WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/

  With that said, if you’d like to manage your WordPress.org site through WordPress.com, that is one of the features of the Jetpack plugin: https://jetpack.com/support/getting-started-with-jetpack/