It won’t let me create a new site for free

  • Unknown's avatar

    Hi. I need your help ASAP. I’ve been trying for the last day and a half to create a new site to my account… just a regular ‘[name].wordpress.com’ I have other free sites, so this is not my first, but nothing seems to work as I attempt to create a new site.

    When I go through the sign-up pages, it seems to get stuck on…

    ‘Step 5 of 6’

    …where you’re supposed to:

    ‘Enter your blog’s name or some keywords that describe it to get started.’

    I just want to sign up for a free site, so no plan, but it doesn’t show the regular ‘wordpress.com’ choice AND it won’t let me choose anything that it does display, even if it’s a domain plan. It just refreshes the page every time I try to click any option on the page. Also this error message with a red exclamation point appears at the top of the page:

    ‘Please enter a site name.’

    I mean… I already did that, so what gives?

    What the heck is going on here? Please advise…

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Perhaps clear your browser cache (or better still try again with a different browser). Don’t choose the first “blog” option. Choose “Business” and at step five when you enter a keyword you’ll see an option for a free site ending in .wordpress.com below the two paid-for options. You might have to experiment adding/removing words/phrases/numbers until you get to an address you’re happy with and then click “select”.

  • Unknown's avatar

    @themagicrobot It still isn’t working.

    I changed to a different browser, tried doing the business option instead, when I tried to click on the free domain it provided from the choices: “[name].home.blog” (I think it was??) the page refreshed again and the same message appeared. When I tried clicking on it again, it took me to a page where it wanted me to purchase a plan for either $3, $6, $12 monthly whatever.

    I honestly think something is wrong with your site at this point….

  • Unknown's avatar

    This is a screenshot of what happens no matter what I click on…

    It literally will not allow me to do anything. I have tried using another computer, clearing the cache on this computer’s browser, using a different browser, etc. Nothing is working.

    Can someone help me, PLEASE????

  • Unknown's avatar

    Have you tried clicking “start with free site” at the top of that page 6. Then your free site will be created.

  • Unknown's avatar

    I was having the same problem. Go back a few steps to where it asks what kind of site you want and instead of selecting blog, select business. Then the first one in the list below the 2 suggested paid options was the xxxxx.wordpress.com for free

  • Unknown's avatar

    @themagicrobot Tried all that. It literally won’t let me move from that page. Anything I click just refreshes the page and either keeps me on page 6 or sends me back to page 5 for some reason.

  • Unknown's avatar

    @thedeanofmtnielsen Thanks for the suggestion, but still didn’t do anything. :/

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