iThemes Security – Site Lockout Notification

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  h015lai · Member · Apr 15, 2019 at 3:05 am

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  Hello,

  I have been receiving iThemes Security – Site Lockout Notification emails atleast 20-30 times in the past two days, after accidentally changing my Admin email under General/Settings to a something different. I reverted my change back to my original email, and ever since then, I have been receiving these lockout notifications. Could you please advise on how I can fix this issue?

  Thank you!

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  fstat · Staff · Apr 15, 2019 at 9:19 am

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  Hi there,

  Can you please let me know your site’s address so I can point you in the right direction of getting support?

  Please note that these forums are for WordPress.com hosted sites only. If your site is using the open source WordPress.org software you need to seek help at these forums:

  https://wordpress.org/support/forums/

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  h015lai · Member · Apr 15, 2019 at 2:17 pm

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  Hi fstat – My site address is http://www.theipothecary.com.

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  staff-doublebassd · Staff · Apr 15, 2019 at 2:26 pm

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  Hi there,

  I checked your site and it appears you’re in the wrong forum. Your site is using the open source WordPress.org software and you need to seek help at these forums:

  https://wordpress.org/support/forums/

  These forums are for WordPress.com hosted sites only. If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

  WordPress.com vs. WordPress.org

  Thanks!

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  h015lai · Member · Apr 16, 2019 at 12:58 am

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  That’s odd because my login and password only works with wordpress.com and not .org.

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  h015lai · Member · Apr 16, 2019 at 3:31 am

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  Actually, think i’m in the right forum now. Thank you for all your help here.