Its acting up

  • Unknown's avatar
    thatoneweirdfollower · Member ·

    Im trying to import my tumblr blog but it says im already importing one when im not

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    torres126 · Member ·

    Hi there, I’ve tagged WordPress.com staff to help you with resetting the importer.

    You’ll likely receive a response within a few hours from a staff member, but in the meantime, you may wish to take a look at this thread: https://en.forums.wordpress.com/topic/tumblr-imports/

    Once it’s reset, please bare in mind the following as advised by staff:

    Please be patient and don’t try cancelling the process yourself – we’re experiencing a high volume of imports from Tumblr at the moment causing a backlog of pending imports in our system. The imports are being run in the order they are submitted.

    If the new import doesn’t complete within 24 hours, please let us know.

    Hope this gets resolved soon, and welcome to WordPress.com. :)

  • kokkieh · Staff ·

    Hi there,

    I’ve reset the Tumblr importer for your site so you can try again.

    If it seems to take long, please be patient and don’t try cancelling the process yourself – we’re experiencing a high volume of imports from Tumblr at the moment causing a backlog of pending imports in our system. The imports are being run in the order they are submitted.

    If the new import doesn’t complete within 24 hours, please let us know.

  • staff-zara · Staff ·

    Hi there,

    I’ve double checked to confirm your import is indeed still queued and it’s going to start soon. It didn’t cancel. But please do reconnect to your Tumblr account if you’ve disconnected it. And please be patient and keep your connection from Tumblr. Do not try to cancel your import.

    We’re processing quite a few imports from Tumblr at the moment, which is causing a backlog of imports in our system. While it may look like your import failed, it’s just in line for processing, and luckily it’s still in the queue. Please allow this to run for the next 24 hours, and if it hasn’t completed by then, update us here.

    Please take a look at this thread if you haven’t already: https://en.forums.wordpress.com/topic/tumblr-imports/

    Thank you for your patience.

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