It's been more than 24 hours

  • Unknown's avatar
    larvahumana94 · Member ·

    I think my tumblr is too big for the free version, it’s been more than 24 hours and I can not see any progress. Could you please help me?

  • Unknown's avatar
    gemmacevans · Member ·

    Hi larvahumana94,

    I’ve double checked to confirm your import is still queued. It didn’t get stuck. But please do reconnect to your Tumblr account if you’ve disconnected it, as that could be preventing it from starting.

    We’re processing quite a few imports from Tumblr at the moment, which is causing a backlog of imports in our system. While it may look like your import failed, it’s just in line for processing, and luckily it’s still in the queue. At this point I’m not able to give an estimate on how long it might take to catch up with the backlog, though.

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