I’ve been hacked

  • Unknown's avatar
    woulduliketolookatmy · Member ·

    I’ve been charged wrongly and my account is being used by someone else. I need a refund and to close my account.

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Hey there @woulduliketolookatmy , I don’t see any payments on this account or its associated site. If the charge is coming from us, though, the fastest and most secure way to address it is to look it up here using this secure form:
    https://wpchrg.com

    Once you’ve located the charge, you’ll have the option to contact support about that charge.

    About closing the site/account, I can see you already deleted the site. If you want to just get some help securing it instead, we’d be happy to help. If you leave it deleted, though, please know the content and address will be permanently unavailable after 30 days.

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