i've been hacked

  • Unknown's avatar
    hesamsw · Member ·

    dear sir or madam
    my blog’s password has been stolen and i don’t have any access to my account anymore
    1- how can i get it back? ( the “forget password” does not work)
    2- could you tell me the IP which the last time worked on my blog? it is so important for me and i want to use it as a document in the court
    thank you for your care in advance
    1367executions.wordpress.com
    (email visible only to moderators and staff)

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    There are no permanent IP addresses for free hosted WordPress.com blogs.

    Who has access to your log-in information and/or email address?

    Did you use the same password for your email account and your blog?

    Are you sharing log-in information with anyone or leaving it where anyone can locate it?

    Are you remaining logged in on your computer so anyone can come along and access your blog through it?

    Go to your email program and change the password to a very difficult one because that’s how many hackers gain access to blogs.

    Then read this please knowing that blogs don’t get hacked when security protocols are followed. > http://en.support.wordpress.com/security/

    1. If you can log-in go here > Users > All Users and delete any user that does not belong there.

    2. Disable post by email > http://en.support.wordpress.com/post-by-email/

    3. Disable post by voice > http://en.support.wordpress.com/post-by-voice/

    4. Change your blog password to a very difficult one > http://en.support.wordpress.com/passwords/#change-your-password

    5. Use a secure, encrypted connection to connect to your Dashboard. Under Users → Personal Settings, check the box that says “Always use HTTPS when visiting administration pages, and click Save Changes.

    I tagged this thread for a Staff follow-up. Please subscribe to it so you are notified when they respond.

  • eurello · Staff ·

    Hi there –

    Please enter your email address here:
    http://wordpress.com/wp-login.php?action=lostpassword

    Please follow the instructions carefully. You’ll receive an email during the reset process, so make sure you read it for important instructions. If you don’t receive the email right away, check your spam folders as well because the confirmation email can get caught in them sometimes.

    Once you’ve reset your password, you should be able to log in at http://wordpress.com/ with your username or email address and the new password.

    Please use a strong, unique password that you don’t use for any other online service, as described here:
    Selecting a Strong Password

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