i've been hacked

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  susanavello5857 · Member · Jan 6, 2015 at 6:50 pm

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  A week or so ago I pulled up my blog HRVirtualCafe.com which I have redirected to my free wordpress blog HRVirtualCafe.wordpress.com and noticed it has been redirected and I cannot get into the admin page. It has a completely different theme and is not my writing. I think someone has hacked this and is redirecting. I can, however, still log into my hrvirtualcafe.wordpress.com site and it all looks good in the back end. I need helped to get this resolved.

  When I try logging into the hrvirtualcafe.com admin it says that is not a known user for that site. All the information I am trying to log in with is what I had set up.

  The blog I need help with is: (visible only to logged in users)

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  thatrobyn · Member · Jan 6, 2015 at 11:56 pm

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  Hello there,

  I took a look at the domain hrvirtualcafe.com — it is not registered here at WordPress.com. You have set up domain mapping at WordPress.com which links your site) hrvirtualcafe.wordpress.com) to the custom domain, hrvirtualcafe.com.

  It’s possible that while you’ve kept your domain mapping in good standing at WordPress.com, that the actual domain expired with your registrar. If this happened, then someone else could have purchase the domain and started using it for their own site.

  If this is the case, and you no longer have ownership of the domain, I am happy to disconnect your domain mapping from your WordPress.com site, so you visitors can see it by visiting the URL, http://hrvirtualcafe.wordpress.com/.

  You may wish to contact your domain registrar from more information.

  Once you are certain whether or not you own the name, hrvirtualcafe.com, I can help further.

  Please let me know how you’d like me to proceed. Looking forward to hearing from you. Thanks!

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  susanavello5857 · Member · Jan 7, 2015 at 9:02 pm

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  Yeah, that looks like what happened. I’m not sure why my domain register didn’t send me anything on my domain expiring. Not sure what to do at this point. Waiting to hear back from them.

  Thanks

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  thatrobyn · Member · Jan 8, 2015 at 2:30 am

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  Susan, I’m glad you contacted them about this. If I can help with anything once you hear from your registrar, please let me know.

  All the best to you — hope there’s a speedy resolution!

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  susanavello5857 · Member · Jan 8, 2015 at 5:28 pm

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  Hi Robyn, Thanks again for your help.

  How can we take this discussion private. I have chosen a new domain and registered it through a new domain provider and would like to redirect to that. In Sept. of 2014 I renewed the current domain mapping and still have time left on it, instead of purchasing another mapping. Can you help redirect and use the current mapping time I have left?

  Susan

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  thatrobyn · Member · Jan 8, 2015 at 6:27 pm

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  Susan,

  I can assist, yes!

  I will send an email to the address that is affiliated with your WordPress.com account. Keep an eye out.

  Thanks much!