I've been switched to contributor not admin

  • Unknown's avatar

    I’m trying to renew my domain name and can’t get to the store tab because it isn’t on my Dashboard and following a link just gives me an error message.
    When I went to my profile tab, it lists me as “contributor”. I’m the only one on the blog, but months ago I had outside help transferring to self hosting. Something must have happened then
    I’m wondering if this is why I can’t get to the store and if so, what do I do?!
    Please help,
    Thanks
    Cheri

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    HI there,

    Please note that the domain is in another account. Please log into that account and you will be able to renew the upgrade from the Store > My Upgrades page there.

    Let me know if you have any questions with this!

  • Unknown's avatar

    It worked! I didn’t even know I had two accounts, but I’m in.

    Thanks so much
    ((((hugs))))

  • Unknown's avatar

    Sounds great!

    You’re welcome.

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