Iv’e been through a nightmare trying to transfer a site to WordPress.Com

  • Unknown's avatar
    deafwhale · Member ·

    Because I know zip about transferring a website, I ask WordPress.Com to transfer my entire deafwhale.com domain with active web pages to WordPress. They took my money and fought me afterwards, saying that they could not transfer deafwhale.com site to their servers. They insisted that I must transfer the site.

    We fought for about 10 days until I was worn out. Then I contacted PayPal and requested their help in getting a refund. Another 4-5 days of fighting and WordPress still refused to refund my money.

    Than a day or so later, I was told to check ‘deafwhale.com’ on the following page http://whois.domaintools.com/deafwhale.com

    I was shocked to discover that deafwhale.com was already transfer to NS1.WORDPRESS.COM
    NS2.WORDPRESS.COM
    NS3.WORDPRESS.COM

    In other words, my site was already setting on WordPress.Com servers at the same time WordPress.com was insisting that I must move the site to their servers. What kind of BS is this?

    Here’s what I found:

    Whois Record for DeafWhale.com
    Domain Profile
    Registrant REDACTED FOR PRIVACY
    Registrant Org REDACTED FOR PRIVACY
    Registrant Country REDACTED FOR PRIVACY
    Registrar Automattic Inc.
    IANA ID: 1531
    URL: http://www.automattic.com/
    Whois Server: whois.sawbuck.com

    (p)
    Registrar Status clientTransferProhibited
    Dates 7,164 days old
    Created on 2000-09-22
    Expires on 2021-09-22
    Updated on 2020-05-02
    Name Servers NS1.WORDPRESS.COM (has 1,474,102 domains)
    NS2.WORDPRESS.COM (has 1,474,102 domains)
    NS3.WORDPRESS.COM (has 1,474,102 domains)

    Tech Contact REDACTED FOR PRIVACY
    REDACTED FOR PRIVACY,
    REDACTED FOR PRIVACY, REDACTED FOR PRIVACY, REDACTED FOR PRIVACY, REDACTED FOR PRIVACY

    (p) (f)
    IP Address 192.0.78.24 – 1,292,211 other sites hosted on this server

    IP Location United States Of America – California – San Francisco – Automattic Inc
    ASN United States Of America AS2635 (registered Oct 01, 2012)
    Domain Status Registered And Active Website
    IP History 16 changes on 16 unique IP addresses over 15 years
    Registrar History 1 registrar
    Hosting History 6 changes on 6 unique name servers over 12 years
    Website
    Website Title Why Whales Strand: The Truth as Revealed by the Deafwhale Society
    Server Type Apache/2.4.41 (cPanel) OpenSSL/1.1.1d mod_bwlimited/1.4
    Response Code 200
    Terms 2 (Unique: 2, Linked: 0)
    Images 0 (Alt tags missing: 0)
    Links 0 (Internal: 0, Outbound: 0)
    Whois Record ( last updated on 20200504 )

    I am SHOCK by all the problems WordPress sent me through!!!!!!

    Then I found this little tidbit:
    You can’t get there from here (site_id mismatch error).

    This happens when an external blog (a self-hosted blog using the Jetpack plugin) is pointed to WordPress.com by DNS.

    If you are trying to migrate away from WordPress.com, please update your DNS to point the domain to your own server.

    Otherwise please contact WordPress.com support and explain what you were trying to do, what steps you took, what you expected to happen, and what actually happened.

    __________________________________________________

    This is all shocking to me. WordPress are suppose to be the experts. But they did not even bother to check whois to find out that my website was already on their servers!

    My God, what a mess! WordPress.com needs to get their act together before they run a lot more customers off as they have run my off!

    Capt. David Williams
    Chairman of the Deafwhale Society, a 60-year-old nonprofit group with over 9,000 volunteers,

    Now I would like to know how do I get WordPress.com to transfer deafwhale.com to STABLE HOST servers?

  • supernovia · Staff ·

    Hi, we’ve followed up by private email, so we’ll go ahead and close this out.

  • The topic ‘Iv’e been through a nightmare trying to transfer a site to WordPress.Com’ is closed to new replies.