I've changed my password. But still cannot get in at the mobile site.

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  dbecco1 · Member · Jan 18, 2015 at 5:00 pm

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  I use dbecco1 as my user name.
  And tried changing my password to get in at the mobile site but it keeps bringing me back to user name and password screen.

  The blog I need help with is: (visible only to logged in users)

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  rachelmcr · Member · Jan 19, 2015 at 4:19 pm

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  Hi there,

  Are you trying to log in using the browser on your mobile device, or are you using one of the Apps for WordPress.com? If you can let me know the type of device you’re using and whether you’re using the browser or an app, that will help me start investigating this for you. :)

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  dbecco1 · Member · Jan 19, 2015 at 9:20 pm

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  the wordpress ap

  to reply to you iused my uswer name [redacted]
  and password [redacted]

  and still could not get in thru the ap
  shall i just delete the ap?

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  rachelmcr · Member · Jan 20, 2015 at 11:48 am

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  Hi there,

  This is a public support forum, so please do not post any private information (such as your password) here. Staff will never ask you for your account password.

  Please update your password as soon as possible, either from your password settings (while logged in) or by using this password reset form:

  http://en.wordpress.com/wp-login.php?action=lostpassword

  Then, please try logging in to the WordPress app with your email address and password (instead of your username and password).

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  dbecco1 · Member · Jan 20, 2015 at 9:32 pm

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  got inside to my dashboard using your http link and I do not know what to do

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  rachelmcr · Member · Jan 21, 2015 at 10:38 am

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  Hi there,

  Can you please try logging in to the WordPress app on your mobile device, using your email address and the new password you created?