I've logged into WordPress but can't edit on My Site.
-
I need help!
I’ve successfully logged into WordPress but can’t make any edits/changes to my site. When I click WP Admin, as usual, it now redirects me to the created website and says login in my website theme.
I’ve cleared cache and cookies and tried a different browser and still encounter the same issue. I’ve manually added /wp-admin after my URL also but with no success.
What can I do? The website is still live as normal.
The blog I need help with is: (visible only to logged in users)
-
Hello, I’m sorry to hear that you have trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with GoDaddy.
Because WordPress.com and WordPress.org are two separate entities, we cannot access files or data for sites hosted elsewhere, so WordPress.com staff can only assist with sites hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/
https://wordpress.org/support/ is an excellent resource for sites using the open-source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/
Your hosting provider’s support team may also be able to assist.
-
Thank you for your quick response and support on this matter so far. Do you know if WordPress.org has a customer service team I can contact?
-
Hi there,
https://wordpress.org/support/forums/ is a user community forum – they do not have any dedicated employees. However, the community is highly resourceful and consists of users and developers who are more than capable of assisting you with your issue. If you post your inquiry there, I am confident someone will respond to help you with this issue. I also wouldn’t hesitate to reach out to Go Daddy, as they may also be able to help.
Hope this helps.
- The topic ‘I've logged into WordPress but can't edit on My Site.’ is closed to new replies.
WordPress.com Forums 