I’ve lost access to this site because the business plan ran out.

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  ciaranjames162 · Member · Oct 3, 2022 at 7:06 pm

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  Hello! I’ve lost access to my website I made and worked on. The business plan ran out and the bill payer forgot to renew, I really need access to the site again so we can pay for it. Can you please help me?

  WP.com: Yes
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

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  staff-blorbo · Staff · Oct 3, 2022 at 7:17 pm

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  Hi there, the site that the Business Plan was attached to still exists at https://alexanderlettings.wordpress.com/

  The site’s owner can purchase a new Business Plan from https://wordpress.com/plans

  And they can invite you back to the site by following the steps at https://wordpress.com/support/user-roles/

  Please let us know if you have any more questions!

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  ciaranjames162 · Member · Oct 3, 2022 at 7:19 pm

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  I am the original owner of the site I even have the billing page clearly showing I paid for the site.

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  staff-blorbo · Staff · Oct 3, 2022 at 7:22 pm

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  Ah, I apologize, I see what happened!

  You can now access the site and re-purchase the Business Plan if desired from https://wordpress.com/plans